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How to change user roles & access on your HireAra account

Updated over a year ago

You can change a user's role on your account to control what level of access they have to the set-up of your account. Changing a user role and access on your account is a simple process and by following these steps, you can customise your user roles & access to your preferences.

Step-by-Step Guide

  1. Navigate to the Settings Tab

    Start by selecting the Settings tab and find the team option.

  2. Find the current user whose access you would like to change

    Under the team option, the current users on the account will be displayed. Search through the list and find the user (s) whose role & access you want to change.

  3. Change the role & access level the user has

    Using the drop-down menu, select what role you would like a user to have between, recruiter, brand editor and admin roles.

Tips:

  • You must have admin access to edit a user's access level. If you are the account lead but do not have admin access, reach out to our HireAra support team to gain access

  • Recruiter users can upload files but cannot edit the settings, cannot edit the account templates & cannot edit the account AI Tags

  • Brand Editor users can upload files, and edit the account templates but cannot edit the account settings and cannot edit the account AI tags

  • Admin users can upload files, edit the account settings, edit account templates and edit the AI tags for the account.

  • You can change a user access level at any point

You can add a user role & access level by following these steps and tips. If you encounter any issues or have additional questions, don't hesitate to reach out to our support team. We're here to help!

What are the different user types on HireAra

  1. Recruiter

    1. Upload, edit & download CVs

    2. Edit user defaults

    3. Preview templates

  2. Brand Editor

    1. Upload, edit & download CVs

    2. Edit user defaults

    3. Create & edit templates

    4. Preview Custom AI Tags

  3. Admin

    1. Upload, edit & download CVs

    2. Edit user defaults

    3. Create & edit templates

    4. Create & edit Custom AI Tags

    5. Full edit access to System Settings

    6. Team management

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